At Talleh, we understand that preferences may change or unexpected situations arise. We aim to provide a hassle-free exchange process to ensure your satisfaction with our products. Please review our Exchange Policy below:
1. Eligibility for Exchange:
You are eligible for an exchange within 30 days of receiving your product.
To initiate an exchange, contact our customer service at email@example.com with your order number and details of the item you wish to exchange.
2. Exchange Process:
Clearly state the reason for the exchange and provide any necessary documentation or images.
If the exchange is approved, you will be provided with instructions on returning the item.
3. Exchange Criteria:
Exchanges are allowed for items in their original condition with no signs of wear or damage.
If the desired item is unavailable, we may offer an alternative or issue store credit.
4. Non-Exchangeable Items:
Personalized or custom-made items are generally not eligible for exchanges unless there is a manufacturing defect.
5. Contact Us:
For any exchange-related inquiries, please reach out to our customer service at firstname.lastname@example.org.
Talleh reserves the right to make the final decision on exchange eligibility based on the provided information and adherence to the outlined criteria.